Terms of Service

1. Acceptance of Terms

By accessing or using Hives.work ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Hives.work is an AI-powered platform that helps users create professional cover letters. The Service includes:

• AI-assisted cover letter generation using Microsoft Azure OpenAI
• Document templates and styling options
• PDF generation and export capabilities
• User account management and document storage

3. User Accounts and Registration

3.1 Account Creation

• You must create an account to use the Service
• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information during registration

3.2 Account Security

• You are solely responsible for all activities under your account
• You must notify us immediately of any unauthorized access
• We reserve the right to suspend accounts that violate these Terms

4. Subscription and Payments

4.1 Billing

• The Service operates on a subscription model
• Payments are processed through Clerk's billing integration
• Subscription fees are billed in advance on a recurring basis

4.2 Cancellation

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period

5. User Content and Data

5.1 Content Ownership

• You retain ownership of all content you input into the Service
• Generated cover letters belong to you
• You grant us a limited license to process your content to provide the Service

5.2 Data Storage

• We store your documents and account information to provide the Service
• Data is retained for as long as your account remains active
• Upon account deletion, your data will be permanently deleted

6. AI-Generated Content

6.1 AI Service

• We use Microsoft Azure OpenAI models to generate content
• AI-generated content is provided "as-is" without warranties
• You are responsible for reviewing and approving all generated content

6.2 Content Accuracy

• AI-generated content may contain inaccuracies
• We do not guarantee the accuracy, completeness, or suitability of generated content
• You should review all content before use

7. Prohibited Uses

You may not:

• Use the Service for any unlawful purpose
• Attempt to reverse engineer or hack the Service
• Share your account credentials with others
• Upload viruses, malware, or malicious content
• Use the Service to generate false or misleading information
• Violate any applicable laws or regulations

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated by reference, explains how we collect, use, and protect your information.

9. Third-Party Services

The Service integrates with third-party services including:

• Microsoft Azure OpenAI for AI capabilities
• Clerk for authentication and billing
• Vercel for hosting and analytics
• Google Analytics for usage analytics

Use of these services is subject to their respective terms and privacy policies.

10. Disclaimers and Limitations

10.1 Service Availability

• We strive for 99.9% uptime but do not guarantee uninterrupted service
• We may perform maintenance that temporarily affects availability

10.2 Limitation of Liability

10.3 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS-IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

11. Termination

11.1 Termination by You

• You may terminate your account at any time
• Termination does not entitle you to a refund of prepaid fees

11.2 Termination by Us

We may terminate your account if you:

• Violate these Terms
• Engage in fraudulent activity
• Fail to pay subscription fees

12. Changes to Terms

• We may modify these Terms at any time
• We will notify users of material changes via email or in-app notification
• Continued use after changes constitutes acceptance of new Terms

13. Contact Information

For questions about these Terms, contact us at: